Privacy Policy – Jojo’s Spices
Effective Date: 20.05.2026
Last Updated: 20.05.2026
Welcome to Jojo’s Peri Peri (“Jojo’s”, “we”, “our”, or “us”). We value your privacy and are
committed to protecting your personal information in accordance with applicable laws of
India, including the Information Technology Act, 2000 and applicable rules relating to data
protection and digital privacy.
This Privacy Policy explains how we collect, use, store, process, disclose, and protect your
information when you access or use our website, mobile applications, social media pages,
online ordering systems, promotional campaigns, customer support channels, and related
services (collectively referred to as the “Platform”).
By using our Platform, you consent to the practices described in this Privacy Policy.
- INFORMATION WE COLLECT
We may collect different categories of information depending on how you interact with our
Platform.
1.1 Personal Information
This may include:
- Full name
- Email address
- Mobile number
- Delivery/billing address
- PIN code and city
- Date of birth (where voluntarily provided)
- Username/login credentials
- Order history
- Customer preferences and feedback
- Payment-related details (processed securely through third-party payment gateways)
1.2 Technical Information
When you visit our website, certain information may automatically be collected, including:● IP address
- Browser type and version
- Device information
- Operating system
- Website usage behavior
- Referral URLs
- Geographic location (approximate)
- Cookies and analytics data
1.3 Marketing & Communication Data
We may collect information relating to:
- Newsletter subscriptions
- Promotional campaign participation
- Contest entries
- Survey responses
- Social media engagement
- Customer support interactions
1.4 Sensitive Personal Data
We do not intentionally collect sensitive personal information such as biometric data, medical
records, religious beliefs, or government identifiers unless legally required or voluntarily
provided for a specific purpose.
- HOW WE COLLECT INFORMATION
We may collect information through:
- Direct submissions by users
- Online purchases/orders
- Contact forms
- Newsletter sign-ups
- Customer support interactions
- Social media integrations
- Cookies and tracking technologies
- Third-party integrations and advertising tools
- PURPOSE OF COLLECTIONYour information may be used for the following purposes:
3.1 Order Processing
- Processing and delivering orders
- Sending invoices and confirmations
- Managing returns, refunds, or complaints
3.2 Customer Experience
- Improving website performance
- Personalizing user experience
- Understanding customer preferences
3.3 Marketing & Promotions
Subject to applicable consent requirements, we may use your information to:
- Send promotional offers
- Share product launches
- Conduct surveys and campaigns
- Provide loyalty rewards and discounts
You may opt out of marketing communications at any time.
3.4 Analytics & Business Operations
We may use aggregated or anonymized information for:
- Market research
- Consumer behavior analysis
- Website optimization
- Internal reporting and forecasting
3.5 Legal & Security Purposes
We may use your information to:
- Detect fraud or misuse
- Enforce our Terms of Use
- Comply with legal obligations
- Protect our legal rights and business interests4. COOKIES AND TRACKING TECHNOLOGIES
Our Platform may use cookies, pixels, web beacons, SDKs, and similar technologies to
improve functionality and analyze user interactions.
Cookies help us:
- Remember user preferences
- Improve website performance
- Track campaign effectiveness
- Deliver personalized advertising
You may disable cookies through your browser settings; however, certain features of the
Platform may not function properly.
We may also use third-party services such as:
- Google Analytics
- Meta/Facebook Pixel
- Google Ads
- Remarketing tools
- CRM and email automation systems
These third parties may independently collect information in accordance with their own
privacy policies.
- PAYMENT INFORMATION
Online payments made on our Platform are processed through secure third-party payment
gateways.
We do not store complete debit card, credit card, UPI PIN, CVV, or banking credentials on
our servers.
Payment processors may collect and process payment-related information subject to their
own privacy and security policies.
- DISCLOSURE OF INFORMATION
We do not sell your personal information to third parties.
However, we may share information with:
6.1 Service ProvidersThird parties assisting us with:
- Delivery logistics
- Payment processing
- Cloud hosting
- Website maintenance
- Marketing services
- Analytics and CRM systems
6.2 Legal Authorities
Where required by law, regulation, court order, or government authority.
6.3 Business Transfers
If Jojo’s undergoes merger, acquisition, restructuring, or sale of assets, user information may
form part of the transferred assets.
- DATA RETENTION
We retain personal information only for as long as necessary for:
- Business operations
- Legal compliance
- Accounting requirements
- Dispute resolution
- Fraud prevention
Once no longer required, data may be securely deleted, anonymized, or archived.
- DATA SECURITY
We implement commercially reasonable technical, organizational, and administrative
safeguards to protect your information against:
- Unauthorized access
- Loss or misuse
- Data alteration
- Disclosure or destruction
Despite our efforts, no internet transmission or storage system can be guaranteed to be
completely secure.Users are responsible for maintaining the confidentiality of their account credentials.
- THIRD-PARTY LINKS
Our Platform may contain links to third-party websites, marketplaces, delivery partners, or
social media platforms.
We are not responsible for the privacy practices, content, or policies of such external
websites.
Users are encouraged to review the privacy policies of third-party services independently.
- CHILDREN’S PRIVACY
Our Platform is not intentionally directed toward children below the age of 18 years.
We do not knowingly collect personal information from minors without parental or guardian
consent.
If we become aware that information from a minor has been collected inadvertently, we may
delete such information.
- YOUR RIGHTS
Subject to applicable laws, users may have the right to:
- Access their personal information
- Correct inaccurate information
- Request deletion of data
- Withdraw marketing consent
- Object to certain processing activities
Requests may be submitted through the contact details provided below.
- INTERNATIONAL DATA TRANSFERS
Certain service providers or cloud infrastructure providers may process or store data outside
India.
Where such transfers occur, we take reasonable measures to ensure appropriate data
protection standards are maintained.13. CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify or update this Privacy Policy at any time.
Updated versions will be posted on this page with the revised “Last Updated” date.
Continued use of the Platform after changes constitutes acceptance of the updated Privacy
Policy.
- GOVERNING LAW
This Privacy Policy shall be governed and interpreted in accordance with the laws of India.
Any disputes arising from this Policy shall be subject to the exclusive jurisdiction of courts
located in Amritsar, Punjab, India.
- CONTACT US
For questions, concerns, or requests relating to this Privacy Policy or your personal
information, please contact our Consumer Grievance Officer:
Amev RG India Private Limited
Email: info@jojosspices.com
Phone: +91 75280-12829
Address: 7-8 Batala Road, Amritsar, Punjab 143001
Website: www.jojosspices.com